How we handle your personal information.
This policy explains what data we collect, why we collect it, and how we keep it secure. It applies to all communications with Clarity Vertex.
9 April 2026
What we gather when you contact us.
We collect the information you share through email or direct communication, including your name, contact details, address, and any project notes you provide. We may also keep records of site visits, service plans, and correspondence.
Purposeful use only.
We use personal information to respond to enquiries, plan site visits, deliver services, and send relevant updates about ongoing work. We do not sell or rent personal data.
Processing is based on legitimate interests for service delivery and on consent for optional communications.
How we protect data.
Records are stored securely with access limited to the Clarity Vertex team. We retain information only as long as needed to deliver services or meet legal obligations.
If you request deletion and we have no legal reason to retain data, we will remove it from our systems within a reasonable timeframe.
Control over your information.
You may request access, correction, or deletion of your data at any time. Contact us by email and we will respond within one month.